Cancellation and refund policy

Billing & Account

Cancelling your plan

You can cancel anytime from Dashboard → Billing → Cancel Plan. Your hosting remains active until the end of your paid period.

After cancellation

  • Your sites go offline at the end of the billing period
  • Data is preserved for 30 days (you can reactivate during this time)
  • After 30 days, all data is permanently deleted

Refunds

We offer a 14-day money-back guarantee on new accounts. After 14 days, payments are non-refundable but you can cancel to stop future charges.

Still need help?

Our team responds within a few hours during business days.

Open a Support Ticket →