Cancellation and refund policy
Billing & Account
Cancelling your plan
You can cancel anytime from Dashboard → Billing → Cancel Plan. Your hosting remains active until the end of your paid period.
After cancellation
- Your sites go offline at the end of the billing period
- Data is preserved for 30 days (you can reactivate during this time)
- After 30 days, all data is permanently deleted
Refunds
We offer a 30-day money-back guarantee on new hosting plans (monthly and annual) — a full refund, no questions asked. After 30 days, hosting payments are non-refundable but you can cancel anytime to stop future charges. Domain registrations are non-refundable once registered (registrar policy).