Uploading files via FTP/SFTP

Getting Started

SFTP (Secure File Transfer Protocol) lets you upload, download, and manage files on your hosting account.

Connection Details

FieldValue
HostYour site's domain (e.g. mysite-com.transpark.tech)
Port22
ProtocolSFTP (not FTP)
UsernameYour site user (shown at creation)
PasswordYour site user password (shown at creation)

Recommended Client

We recommend FileZilla (free, works on Mac/Windows/Linux).

File Location

Your website files are in: /home/[siteuser]/htdocs/[domain]/

Built-in File Manager

You can also manage files through the built-in File Manager in your control panel. Open it via the Manage button on your site.

Still need help?

Our team responds within a few hours during business days.

Open a Support Ticket →