Fixing white screen of death

WordPress

The "White Screen of Death" (WSOD) is when your WordPress site shows a blank white page. Here's how to fix it.

Common causes

  • A plugin conflict or broken plugin update
  • A theme issue
  • PHP memory limit reached
  • Syntax error in wp-config.php or functions.php

Fix steps

  1. Enable debugging: Connect via SFTP, edit wp-config.php, add: define('WP_DEBUG', true); define('WP_DEBUG_LOG', true);
  2. Check error log: Look at /wp-content/debug.log for the actual error
  3. Disable plugins: Via SFTP, rename /wp-content/plugins/ to /wp-content/plugins-disabled/. If the site loads, re-enable plugins one by one.
  4. Switch theme: Rename your active theme folder. WordPress will fall back to a default theme.
  5. Increase memory: In wp-config.php, add: define('WP_MEMORY_LIMIT', '256M');

If none of these work, open a support ticket with the contents of your debug.log and we'll help.

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